Employee loyalty can be defined as employees being committed to the success of the
organization and believing that working for this organization is their best option. Not only do
they plan to remain with the organization, but they do not actively search for alternative
employment and are not responsive to offers.
Impact of Losing a Loyal Employee
But there is more than just the replacement expense when a desirable employee leaves.
Employees are pivotal in creating and delivering value to the customer, especially when doing
so by effectively implementing the organization’s business model.
Refer : http://www.loyaltyresearch.com/media/thought-perspectives/4.3.3%20Employee%20Loyalty%20Part1.pdf
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